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Overview
Your local car garage might tempt you with its close proximity to you, but does it know your vehicle as well as its place of origin? Heading over to our dealership for your maintenance needs will guarantee that your vehicle will get strictly Ford/Lincoln parts and repairs rather than the one-size-fits-all parts that other repair shops use. Read on for more reasons why our service department is the way to go.
Service vs. Maintenance
While the words service and maintenance are used interchangeably, we want to clarify that they are slightly different. Service refers to specialized repairs outside of routine preventative care, while maintenance is your regularly scheduled tune ups and fixes that every vehicle needs. What’s the point of clarifying this? We recommend keeping up on the maintenance to avoid wrecking your vehicle and needing specialized service.
Why are we better than your local garage?
Our dealership technicians are specially trained to work with Ford and Lincoln vehicles as opposed to generic repair shops that know just enough about each car that rolls in. For them, it's most efficient to know the general ins and outs of various vehicles and use the same standard parts to replace any faulty ones in your vehicle. While this sounds smart in theory, this method sacrifices a perfect fit that you’d find at our service department. With us, you can confidently leave your vehicle in the hands of those that know it almost as well as the original manufacturer themselves.
There is also a more luxurious experience when you choose a dealership service department over a local car garage with a spacious and comfortable lobby. We have greater capacity to service more vehicles at once, so the turnaround time is quicker.
When should you come in?
Along with regular oil changes, there is maintenance that needs to be done at specific mileage to keep your Ford performing at its best. Look at your owner’s manual or download the FordPass app and it will tell you when and what your vehicle needs. Then just set up an appointment when it's time! This is important because failure to keep up with your vehicle’s routine maintenance invalidates the warranty coverage of any of the damaged parts.
Common “upsells” that are worth your money
Any time your service repairman uses a phrase like, “while we’ve got you here,” rest assured you are not being scammed. We’re not here to squeeze every penny out of you and want to make sure that your vehicle is up and running for as long as possible. While you should refer to the recommendations in your owner's manual for necessary maintenance and when to do it, here are some repairs that are always worth another minute of consideration.
- Coolant flush– every 2 or 3 years (refer to owners manual) to avoid internal erosion
- Serpentine belt-replacement- replace at 100,000 miles along with your tensioner and idler pulleys
- Air-filter replacement- refer to owners manual for exact time
- Fuel-injector flush- good when you’re having problems with stalling or idling
Conclusion
Typically, repairs and maintenance will be covered under your vehicle’s warranty for its duration. On top of that, certain vehicle parts also have an extended warranty such as the engine, transmission and drive systems. To sum, our service department is designed to give your vehicle a long lifespan with specialized technicians, money-saving opportunities and regular maintenance. Schedule an appointment today!